Administration Officer – Claims

Transition to Work Coach

About Workskills

Workskills is a progressive, leading, not-for-profit employment services provider in Southern Tasmania. Even though we are experiencing rapid growth, our focus remains on being a great community organisation where our people have the ability to excel. Our dynamic teams are genuine and passionate about seeking out opportunities, and empowering people to gain sustainable employment so they can succeed in life and reach their full potential.

About the role

We are searching for a motivated individual with exceptional communication skills who is compliance driven to join our amazing team as an Outcome Tracking Specialist. The key focus of this role is to determine available outcomes, gathering documentary evidence, and developing and nurturing strong relationships to support on-going, sustainable employment outcomes.

What we are looking for in you

  • Demonstrated high levels of interpersonal skills, both written and verbal
  • Confidence in making the first approach to establish and maintain positive relationships, both via technology and face to face with a variety of stakeholders
  • High level numerical skills, including the ability to enter data and complete calculations accurately
  • Ability to understand policies, guidelines and legislation to ensure compliance with these requirements at all times
  • High level IT skills including:
    • Microsoft Windows and Office software – Word, Excel and Outlook
    • Demonstrated competency in keyboard skills
    • Demonstrated competency in specialist databases e.g. ESSweb or similar, or the ability to quickly learn
  • Ability to work as part of a team
  • Current satisfactory National Police Check and Tasmanian Working with Vulnerable People Registration (child related activity)


  • Current driver’s License

What we offer you

  • A safe, fun, friendly and supportive work environment
  • A competitive salary plus salary packaging options
  • 5 weeks annual leave
  • 12 days flex leave
  • 12 days personal leave
  • Training and development opportunities

Take the next step in joining our team

For a confidential conversation about this exciting career opportunity contact Angela our Outcome Tracking Specialist Manager on 0409 376 992

For a copy of the Position Description please click here.

To apply forward your resume and a cover letter outlining your vision of success in this role addressing the selection criteria in the position description.

Submit your application via email to  (Applications via seek will not be accepted)

Workskills Incorporated is an Equal Opportunity Employer and recognised as an Employer of Choice.  Aboriginal and Torres Strait Islander people are encouraged to apply.

As a Child and Young People Safe Organisation Workskills employees must hold a Tasmanian registration to Work with Vulnerable People (child related activity) and a current satisfactory National Police Check.

All applications are treated with the strictest of confidence.